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About Freelance Writer Carol Koppelman
About Freelance Writer Carol Koppelman

For a more detailed resume and summary of experience, please contact Carol via the Contact tab.


Communication Experience


Carol's magazine and newspaper career has enabled her to interact easily with all levels of management and line organization as well as outside entities; gather information; and write cogently on virtually any subject. 


Journalism Experience


As an editor/reporter for a small Western newspaper, she covered municipal, state, military, and governmental agencies.  Several of her articles were picked up by the Associated Press, and she was nominated for an award by the state press association for an article on the physically challenged. An article on environmental concerns was used as a compilation piece for large city paper.


Carol was a freelance writer for On the Wing, a California arts magazine, and a contributor to Grand Junction Free Press (Colorado).  She was also a contributing writer to the Pagosa Springs Sun (Colorado), circulation 10,000, which has international online readers.  In addition, her short stories have been published in True Confessions, and her poetry published in Poetry South.


Corporate and Technical Journalism


Most recently, Carol was a contract technical writer for Palo Verde Generating Station in the cyber security group and the Site Procedure Standards group.  Carol was responsible for revising/developing cyber security procedures consistent with project/client objectives. She worked on both administrative and technical procedures in the areas of operations, cyber security, maintenance, and engineering. Carol also wrote and published several articles for the Palo Verde News intranet newsline.


As a contract technical wrtier for Great-West Healthcare Insurance, she rewrote health insurance policies and procedures as well as software documentation. 


As a contract technical writer for Eli Lilly, Carol:


- worked with technical staff to create laboratory and equipment workbooks and procedures to document preferred use of more than 250 pieces of equipment and associated laboratory practices in support of a raw materials laboratory.  She also created requirements identification documents in support of a corporate library records management system and beta-tested this system. 


- as part of a team, in support of an FDA audit of clinical practices, she performed technical and editorial review of analytical methods for completed products and standardized compendia of raw materials for pharmaceuticals. 


- as part of a team, exceeded an aggressive corporate deadline, by developing more than 100 Therapeutic Data Standards (e.g., Gynecology, Endocrine, Oncology, Urology and Cardiovascular) for use in all phases of clinical research. These data standards were used as reference guides for collecting, storing, and analyzing clinical data points.  In addition to her work on the data standards, she co-authored a training manual on the use of the standards within the pharmaceutical setting. The training manual was sent to units worldwide.   


For Sodexho Marriott, she established the Marketing and Procurement Communications Group, designing intranet and internet sit content, including management of vendor partner websites, oversignt of the creation and distribution of a marketing newsletter sent to more than 100,000 employees worldwide, and provided media coverage in national and international trade magazines.    


As a Senior Marketing Specialist for Computer Data Systems, Inc. she was responsible for writing and research in support of the business development, training, and proposal development departments. 


For Technical Resources International, Carol supported governmental agencies such as the National Institutes of Health and the Agency for Health Care Policy and Research (AHCPR), and edited Centers for Disease Control Clinical Practice Guidelines.   


For Health Management Strategies International, she edited technical reports on treatment for substance abuse and mental illnesses and managed a $50 million proposal for a contract with the Office of the Civilian Health and Medical Program of the Uniformed Services (OCHAMPUS). 

For the Business Connection, Disability Evaluation Group, and Pacific West Medical Group, she wrote medical summaries, contributed to newsletters, and transcribed and edited forensic psychiatry reports.


For the University of Wisconsin-Madison Hospital and Clinics, she contributed frequently to the hospital newsletter, and transcribed and edited clinic and morgue reports.


Other experience included the following:

  • Developing educational outreach programs
  • Implementing communication strategies
  • Creating multimedia presentations
  • Facilitated training programs